Privacy Policy
At Daehan Home Furnishings, located at 104 Achasan-ro, 7th Floor, Seoul, Seoul Special City, 04782, South Korea, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit or use our online platform or service.
Information We Collect
We may collect personal information you provide directly to us when you use our site, such as when you register for an account, place an order for kitchen cabinets, countertops, or other furniture, request information about design, manufacturing, installation, or maintenance services, subscribe to newsletters, respond to surveys, or otherwise interact with this service. The types of personal information we may collect include:
- Contact information (such as your name, address, phone number, email address).
- Account information (such as username, password).
- Transaction information (details about products or services you purchase, order history, payment information).
- Information related to your projects or inquiries (measurements, design preferences, photos, project details).
- Communications and support records (when you contact us for support or inquiries).
We also automatically collect certain information about your device and usage of our site, including:
- Technical information (such as IP address, browser type, operating system, device identifiers).
- Usage information (pages visited, time spent on pages, links clicked, referring URLs, interaction with features on the site).
- Information collected through cookies and similar tracking technologies (please see our section on Cookies).
How We Use Your Information
We use the personal information we collect for various purposes, including:
- To provide, operate, and maintain our site and services, including design and manufacturing of custom kitchen cabinets and countertops, production of standard kitchen furniture sets, installation services, retail and wholesale distribution, and after-sales support.
- To process your orders and manage your account.
- To communicate with you, respond to your inquiries, and provide customer support.
- To send you updates, security alerts, and administrative messages.
- To process payments and prevent fraudulent transactions.
- To personalize your experience on our service.
- To improve our online platform, services, and offerings.
- To understand how users access and use our service, both on an aggregated and individualized basis.
- For marketing and promotional purposes (where you have provided consent, if required by law).
- To comply with legal obligations, resolve disputes, and enforce our agreements.
Legal Basis for Processing Personal Data
We process your personal data based on several legal grounds, including:
- Your consent (where required and provided).
- The necessity of processing for the performance of a contract with you (e.g., fulfilling your order for kitchen furniture or installation services).
- The necessity of processing for compliance with a legal obligation to which Daehan Home Furnishings is subject.
- The necessity of processing for the purposes of our legitimate interests (or those of a third party), provided that your fundamental rights do not override those interests (e.g., improving our services, preventing fraud, marketing our products and services).
How We Share Your Information
We may share your personal information with third parties in the following circumstances:
- Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers are authorized to use your personal information only as necessary to provide these services to us.
- Business Transfers: We may disclose or transfer your information as part of any merger, sale, or transfer of company assets, or in the unlikely event of insolvency, bankruptcy, or receivership, in which personal information is transferred as a business asset.
- Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Daehan Home Furnishings, act in urgent circumstances to protect the personal safety of users of the service or the public, or protect against legal liability.
We do not sell your personal data to third parties.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period depends on the type of data and the purpose of processing.
Your Data Protection Rights
Depending on your location and applicable laws (such as the GDPR), you may have the following rights regarding your personal data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: Where processing is based on your consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the contact information provided below. We may require you to provide proof of identity before we can respond to your request.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of your personal information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
International Data Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Your submission of such information represents your agreement to that transfer. Daehan Home Furnishings will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Third-Party Links
Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our service is not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 16 without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us by postal mail at:
Daehan Home Furnishings
104 Achasan-ro, 7th Floor,
Seoul, Seoul Special City, 04782,
South Korea